Like so many other events in 2020, the San Sebastian Festival will be unable to run in the same conditions as in previous years. The Covid-19 pandemic obliges the Festival to adapt, with the focus on two priority objectives: in the first place, to create a safe environment and, in the second, to offer as pleasant a cinematic experience as possible. Among the main measures taken by the Festival, in coordination with the Basque Government Department of Health, is the online purchase of numbered tickets.

To prevent sources of infection and improve traceability, the advance purchase of tickets will only be available online, through the Festival ticketing website sansebastianfestival.janto.es and Kutxabank. The Zinemaldi Plaza ticket desks have been cancelled. From the 18th, tickets can be purchased from the cinema ticket offices, where payment with a credit card is recommended.

The Festival has decided to stagger ticket sales. Tickets will go on sale, as usual, on the Sunday before the Festival: September 13 (at 9:00). However, only tickets for the first three days of the Festival (Friday 18, Saturday 19 and Sunday 20) will be available for purchase. Tickets for Monday 21, Tuesday 22 and Wednesday 23 (and the remaining tickets for the previous days) will go on sale on the 14th. Finally, tickets for Thursday 24, Friday 25 and Saturday 26 (and the remaining tickets for the previous days) will go on sale on the 15th. From the 16th onwards, tickets will still be available for purchase for all showings, indistinctly. Each spectator can purchase a maximum of two tickets per showing, with a total limit of 20 tickets for each purchase.

For tickets purchased in advance, the only applicable discounts are those corresponding to the Kutxabank Gazte card. Discounts will be applied at the Victoria Eugenia Theatre and Principal Theatre ticket offices to Donostia Kultura users. Finally, every day the Festival will offer tickets with a 25% discount to those subscribing to the mailing list that will be enabled soon, where they will be updated daily on availability. Given that advance purchases are only available online this year and in view of the fact that this is a very difficult time for many people, the Festival has decided to assume part of the commission charged for ticket purchases, meaning that it will stand at 0.40 euros instead of the usual 0.75.

The Festival reminds you that it is mandatory to wear a mask at all times. When a screening runs for more than four hours (as in the case of the series Patria, We Are Who We Are and Andisturbios) spectators must wear an approved professional mask (KN95 or FFP2) in keeping with the stipulations indicated for special situations in the order issued by the Department of Health.

Other measures taken by the Festival:

• A reduction in capacity: this translates into 40% of the Kursaal 1 (with a maximum of 600 spectators); 50% of the Victoria Eugenia, Principal Theatre and Kursaal 2 cinemas; and 60% of the other cinemas (Tabakalera, Trueba, Príncipe, Antiguo Berri). This reduction in capacity will apply to all of the Festival activities (press conferences, photocalls, presentations...).

• Reduction in the number of screenings (159 fewer screenings than in 2019, i.e. a reduction of 23%) and in the number of films (65 fewer than in 2019, i.e. 31%). This will make the entrance to cinemas more orderly and means that they will take less time to empty. Most of the film industry activities and the new Reflection and discussion area will run online, reserving the physical format for screenings.

• The cinemas will be disinfected between showings: at the Kursaal 1, Kursaal 2, Victoria Eugenia Theatre and Principle Theatre –the cinemas with most capacity– the interval between screenings will be 90 minutes, while in the other spaces it will be 60 minutes.

• Fewer venues (Velodrome and San Telmo Museum) and social events (opening and closing parties, Basque cinema party, cocktail parties…).

• Red carpets with no public: Unfortunately, it will be impossible this year to repeat the images of movie fans asking the stars for autographs on their arrival or waiting to see them at the photocalls or on the red carpet. At this edition, these spaces will be restricted to professional use, with press reporters who will line the carpets while observing the required social distance.

• Online programme: The Festival will make a special effort to ensure that its activities can be followed on its website. Every day a programme will be published for consultation including: all of the press conferences for the Official Selection and Donostia Award, the galas, presentations and master classes by film industry professionals. Furthermore, the stars visiting San Sebastian will participate in meetings with movie fans through the Festival’s social media.