Sponsor
Partner
Tickets for the 69th edition of the Festival will go on sale in a staggered manner on the Festival’s official webpage and the Kutxabank website.
Sunday, September 12th, 9:00: tickets for September 17th, 18th and 19th.
Monday, September 13th, 9:00: tickets for September 20st, 21nd and 22rd, and remainder tickets from previous days.
Tuesday, September 14th, 9:00: tickets for September 23th, 24th and 25th, and remainder tickets from previous days.
- COVID MEASURES
- PROTECTED RIGHTS
- TICKETS
- DISCOUNTS
- IMPORTANT NOTICE
- WHERE
- HOW MUCH
- INVOICE REQUEST
- FAQ
COVID MEASURES
All events and screenings of the Festival will take place under strict safety and hygine measures:
- Use of masks will be mandatory at all venues.
- Each person will need to carry their own mask.
- Interpersonal safety distance must be kept in the access lines to screening venues, ticket offices and bathrooms.
- Hydroalcoholic gel will be provided at the entrance of every venue.
- Only the seat indicated in the ticket can be used.
PROTECTED RIGHTS
The FESTIVAL commercialises its tickets exclusively; it is therefore absolutely forbidden for unauthorised third parties to proceed with their resale, commercialisation and/or distribution in any way and/or by any means, including, but not limited to: gifts as part of sales promotions, fund collecting campaigns, draws or any other kind of commercial promotions. Said exclusivity, and the exclusivity held by the FESTIVAL with regard to all of its brands, logos, anagrams, products and activities, is protected by the laws and by the provisions contained in the laws on industrial property, intellectual property, brands and advertising, as well as by the international treaties regulating such subjects, and, especially, copyright. The FESTIVAL reserves the right to take the appropriate legal action against persons or bodies contravening said prohibition, in order to defend its rights and public image.
TICKETS
- San Sebastián Film Festival seats are numbered.
- Purchases are limited to a maximum of 2 tickets per session and person, and a maximum of 20 tickets in one single purchase.
-
Internet sales:
From September 12nd to September 16th internet sales will be active. Tickets can be purchased through the Festival’s official webpage, sansebastianfestival.janto.es, and the Kutxabank website, www.kutxabank.es.- September 12th, 9:00: tickets for September 17th, 18th and 19th.
- September 13th, 9:00: tickets for September 20st, 21nd and 22rd, and remainder tickets from previous days.
- September 14th, 9:00: tickets for September 23th, 24th and 25th, and remainder tickets from previous days.
Internet sale commission: € 0.75 on every ticket.
-
Ticket office sales:
Ticket offices at all cinemas will be open from September 17th to September 25th. -
Official Selection afternoon and evening screenings at the K1
Tickets sold on the screening day, for showings in the K1:- Except for galas, will go on sale at 8:00h in the morning.
- The Opening, Donostia Award and Closing Ceremonies will be on sale at 17:00
DISCOUNTS
-
KUTXABANK "GAZTE" CARD
Purchases with this card will benefit from a 50% discount on the price of each ticket- This discount is only applicable to screenings priced € 7.90
- It cannot be combined with any other offer.
- In addition, holders of these cards will only pay €1 for films subtitled in Basque.
-
DONOSTIA KULTURA CARD
Purchases with these card will benefit from 10% discount on the price of each ticket.- Discount applicable ONLY at the ticket office.
- This discount ONLY applicable to screenings priced € 7.90
- Discount applies to a maximum of 2 tickets per Donostia Kultura Card.
- It cannot be combined with any other offer.
-
GAZTETXARTELA
Purchases with these card will benefit from 10% discount.- Discount applicable ONLY at the ticket office.
- This discount ONLY applicable to screenings priced € 7.90.
- Discount applies to 1 ticket per GAZTETXARTELA Card.
- It cannot be combined with any other offer.
IMPORTANT NOTICE
- Entry to the cinemas is not permitted once the screening has started.
- Tickets, once purchased, cannot be changed or refunded except in the case of changes to the programme or cancellation by the San Sebastian Festival. In such cases the amount will be refunded or the ticket exhanged for another at the box office of the cinema at which the inciden has occurred or at the Ticketing office of the Kursaal Centre.
- Reduced mobility seats will need to be purchased by calling +34 943-003110 during ticket office opening hours.
-
General information about the Festival:
Telephone number: +34 943-481212.
E-mail: ssiff@sansebastianfestival.com -
Information about tickets:
Telephone number: 943 481212 -
Ticket incidents:
Telephone number: 943 052 300
E-mail: baz@sansebastianfestival.com
WHERE
SALES POINTS:
INTERNET
Through the Festival’s official webpage, www.sansebastianfestival.com, and the Kutxabank website.
Card only. Service comission: 0.75€ on every ticket.
Ticket printing:
- HOME TICKET: print at home or take it on your phone for all the screenings.
- Otherwise, at the Kutxabank ticket dispensers located in Garibai Street you can buy and print your tickets or choose the option of printing them by entering the purchase code.
-
Ticket sales for K1 and K2 only:
- September 17th from 8:00 to 23:00.
- September 18th to 25th: 7:45 to 23:00.
- September 22nd, 23rd and 24th box offices will be open until 22:30.
VICTORIA EUGENIA BOX OFFICE
Tickets for screenings at the Victoria Eugenia only.
- On the same day of screening, 45 minutes before the first screening in the morning and in the afternoon
PRINCIPE- TRUEBA - ANTIGUO BERRI CINEMAS BOX OFFICES
PRINCIPAL THEATRE BOX OFFICES
Tickets for screenings at each of the cinemas themseves only.
- On the same day of screening 45 minutes before the first screening
TABAKALERA BOX OFFICES
Tickets for screenings at each of the cinemas themseves only.
- On the same day of screening 30 minutes before the first screening
HOW MUCH
K1 Galas
Tickets can be purchased exclusively for the films screened after the Opening, Donostia Award and Closing Ceremonies at a price of 7.90€.
Other Tickets
INVOICE REQUEST
In order to request the invoice of the purchased tickets, please fill in the following form: Billing Details
FAQ - Tickets
Tickets
Culinary Cinema: on sale from the beginning of September on the official Festival website. sansebastianfestival.janto.es
From September 12nd to September 16th only internet sales will be active. Tickets can be purchased through the Festival’s official webpage, sansebastianfestival.janto.es, and the Kutxabank website
- September 12th, 9:00: tickets for September 17th, 18th and 19th.
- September 13th, 9:00: tickets for September 20st, 21nd and 22rd, and remainder tickets from previous days.
- September 14th, 9:00: tickets for September 23th, 24th and 25th, and remainder tickets from previous days.
- From September 17th to September 25th, box offices at all cinemas will be open.
Zona B consists of the seats in the centre of the auditorium. This zone is more limited and only a very few season tickets go on sale for it.
The General zone consists of seats closer to the screen and those in the upper circle:
At the Opening Gala, the contents of the addition are presented; the event is attended by the members of the official jury and the team of the film to be screened following the ceremony.
At the Closing Gala, a rundown of the edition in images is given and the Festival Awards are announced, followed by their live presentation.
The films screened after the galas are announced on the official Festival website once they have been established by the organisation.
This is a small number of tickets which go on sale on the same day of screening. The number of tickets going on sale for each session is the same on all channels.
The online sale starts at 8.00, and at the other ticket desks, 45 minutes before the first screening. You may therefore find that some sessions are sold out when the cinema ticket desks open.
Each person can purchase a maximum of 2 tickets for each session.
Tickets purchased online can be printed at home, if you have selected the Home Ticket option; or you can carry them on your mobile phone. Otherwise, at the Kutxabank ticket dispensers located in Garibai Street you can buy and print your tickets or choose the option of printing them by entering the purchase code.
The San Sebastian Festival organisation accepts no liability for lost or stolen tickets.
Short films are always accompanied by a feature film, meaning that to buy your ticket you will have to do so according to the title of the accompanying feature film.
When purchasing tickets, you can enter the short film title in the search engine; this will take you to the sale of tickets for the corresponding session, although it may actually be the title of the feature film which comes up.
Discounts
Discounts are only applied to tickets costing 7.90 euros.
No. Discounts cannot be accumulated.
Refunded
Once a ticket has been purchased, it will be neither changed nor refunded, unless there is a change in programme or cancellation by the Festival. Refund of the amount or exchange for another ticket must be done at the ticket desk of the venue where the incident occurred.
Plaza de las Cigarreras, 1, 2ª planta
20012 DONOSTIA – SAN SEBASTIÁN
Apartado de Correos 397 - 20080 Donostia-San Sebastián (España)
From Monday to Thursday
09:00 - 15:30
Friday
10:00 - 14:00
