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Tickets Information

Tickets for the 70th edition will be sold in different phases, both at the Zinemaldi Plaza Ticket Desks and on the official Festival and Kutxabank websites, sansebastianfestival.janto.eskutxabank-zinemaldi.janto.es

 

PROTECTED RIGHTS

The FESTIVAL commercialises its tickets exclusively; it is therefore absolutely forbidden for unauthorised third parties to proceed with their resale, commercialisation and/or distribution in any way and/or by any means, including, but not limited to: gifts as part of sales promotions, fund collecting campaigns, draws or any other kind of commercial promotions. Said exclusivity, and the exclusivity held by the FESTIVAL with regard to all of its brands, logos, anagrams, products and activities, is protected by the laws and by the provisions contained in the laws on industrial property, intellectual property, brands and advertising, as well as by the international treaties regulating such subjects, and, especially, copyright. The FESTIVAL reserves the right to take the appropriate legal action against persons or bodies contravening said prohibition, in order to defend its rights and public image.

 


TICKETS

  • SALES PHASES
    On the 11, 12 and 13, tickets will go on sale online and at the Zinemaldi Plaza ticket desks as follows:
    • September 11, from 9:00: tickets for September 16, 17 and 18.
    • September 12, from 9:00: tickets for September 19, 20, 21, and remaining tickets from the previous days.
    • September 13, from 9:00: tickets for September 22, 23, 24 and remaining tickets from the previous days.
    From September 14, tickets will go on sale for all of the Festival dates, both online and at the Zinemaldi ticket desks.
    Tickets will go on sale at all other cinemas on September 16.
  • SALES ON THE DAY
    Tickets for the same day of a screening can be purchased:
    • Online: the same day of screening from 08:00
    • From ticket offices: during their opening times, according to availability.
    Tickets for the Opening Gala, Donostia Awards and Closing Gala can be purchased on the same day from 17:00 at the Kursaal Ticket Office.
  • Every day, a limited number of tickets will also go on sale for different screenings, both online and at the ticket offices.
  • All seats at the San Sebastian Festival are numbered, except for the Velodrome.
  • Purchases are limited to a maximum of 4 tickets per screening.
 


WHERE TO BUY YOUR TICKETS

SALES POINTS

INTERNET

  • Printed tickets:
    • HOME TICKET: either print your ticket out at home or bring it along on your phone.


TICKET OFFICE

  • ZINEMALDI PLAZATICKET DESKS
    From September 11th to 24th
    • Sept. 11-15: 9:00-20:00
    • Sept. 16 -23: 8:30-20:00
    • Sept. 24: 8:30-14:00
  • KURSAAL CENTER
    Ticket sales for K1 and K2 only:
    From September 16th to 24th
    • General shedule: 7:45-22:30
    • Sept. 16: 8:00-22:30
    • Sept. 21-22-23: 7:45-22:00
  • VICTORIA EUGENIA THEATRE, PRINCIPE CINEMA, TRUEBA CINEMA, ANTIGUO BERRI CINEMA, PRINCIPAL THEATRE
    Only for screenings at these cinemas.
    • On the same day of screening, 45 minutes before the first film of the day.
  • TABAKALERA
    • On the same day of screening, 30 minutes before the first film of the day.
  • VELODROME
    Tickets for screenings at velodrome only.
    • On the same day of screening 2 hours before the first screening.

 

 

TICKET PRICES

Official Selection Galas

OPENING - CLOSING GALA K1
Zone B
95,00
 
General Zone
70,00
 
DONOSTIA AWARD K1
Zone B
55,00
 
General Zone
45,00
 

Stand-alone tickets can be purchased for films screening after the Opening, Donostia Award and Closing Galas at a price of €8.25.

DONOSTIA AWARDS - VICTORIA EUGENIA THEATRE
Ticket
15,00
 


Other Tickets

K1 AFTERNOON & EVENING SCREENINGS
Zone B
10,00
 
General Zone
8,25
 
OTHER SCREENINGS AND CINEMAS
Other screenings
8,25
 
Kids' movies
2,00
 
Velodrome Closing Gala
15,00
 
CULINARY CINEMA + DINNER
Culinary Cinema + Dinner
80,00
 
10% VAT included
 

Online and ticket office admin fee: €0.65 per ticket.

 

 

INVOICE REQUEST

In order to request the invoice of the purchased tickets, please fill in the following form: Billing Details

 

 

DISCOUNTS

  • STANDARD SPECTATOR DISCOUNT
    25% discount: on 10 or more tickets booked in a single purchase.
    • Only applicable to tickets priced €8.25.
    • Cannot be combined with any other offer.
  • KUTXABANK "GAZTE" CARD
    Purchases with this card will benefit from 50% discount on the price of each ticket
    • Only applicable to tickets priced €8.25.
    • Cannot be combined with any other offer.
    • In addition, holders of these cards will only pay €1 for films subtitled in Basque.
  • DONOSTIA KULTURA CARD
    Presenting this card gives its holder the right to a 10% discount.
    • Only available at ticket offices.
    • Only applicable to tickets priced €8.25.
    • Applicable to 2 ticket per Donostia Kultura Card.
    • Cannot be combined with any other offer.
  • GAZTETXARTELA CARD
    Presenting this card gives its holder the right to a 10% discount.
    • Only available at ticket offices.
    • Only applicable to tickets priced €8.25.
    • Applicable to 1 ticket per GAZTETXARTELA Card.
    • Cannot be combined with any other offer.
 


Also, every day the Festival will offer tickets with a 50% discount to those subscribing to the mailing list, where they will receive a daily update on tickets availability.

 

IMPORTANT NOTICE

  • Entry to the cinemas is not permitted once a screening has started.
  • Tickets are non-exchangeable and non-refundable unless a film has been cancelled or changes have been made to the programme by the San Sebastian Festival. In this case you can ask for a refund or exchange your ticket either at the ticket office of the cinema where the film was scheduled to show or at the Zinemaldi Plaza Ticket Office.
  • To purchase reduced mobility seats, please call +34 943 003 110 during opening hours.
 

FAQ - Tickets

Tickets

What is the difference between the General Zone and Zone B in the Kursaal?

Zona B consists of the seats in the centre of the auditorium. This zone is more limited and only a very few season tickets go on sale for it.
The General zone consists of seats closer to the screen and those in the upper circle:


What do the Galas involve?

At the Opening Gala, the contents of the addition are presented; the event is attended by the members of the official jury and the team of the film to be screened following the ceremony.

At the Closing Gala, a rundown of the edition in images is given and the Festival Awards are announced, followed by their live presentation.


What films will be screened at the Galas?

The films screened after the galas are announced on the official Festival website once they have been established by the organisation.


What is the daily sale?

This is a small number of tickets which go on sale on the same day of screening. The number of tickets going on sale for each session is the same on all channels.

The online sale starts at 8.00, and at the other ticket desks, 45 minutes before the first screening. You may therefore find that some sessions are sold out when the cinema ticket desks open.


How many tickets can I purchase for each session?

Each person can purchase a maximum of 4 tickets for each session.


What happens if I lose my ticket?

The San Sebastian Festival organisation accepts no liability for lost or stolen tickets.


How can I purchase tickets to see a short film?

Short films are always accompanied by a feature film, meaning that to buy your ticket you will have to do so according to the title of the accompanying feature film.

When purchasing tickets, you can enter the short film title in the search engine; this will take you to the sale of tickets for the corresponding session, although it may actually be the title of the feature film which comes up.


Discounts

Can I accumulate different discounts?

No. Discounts cannot be accumulated.


Refunded

In the event of cancellation, how is the cost of the ticket refunded?

Once a ticket has been purchased, it will be neither changed nor refunded, unless there is a change in programme or cancellation by the Festival. Refund of the amount or exchange for another ticket must be done at the ticket desk of the venue where the incident occurred.



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